Spring 2013 Workshop=20 Summary

Tom=20 Steed Center/Rose State College, OKC
OSU-Tulsa = Campus

Human = Capital=20 Management - Office of Management and Enterprise=20 Services
Tom Steed = Center/Rose State College
Interstate 40 at the Hudiburg Exit = – Midwest=20 City, Oklahoma
Training & Development Workshop=20 Summary
Spring=20 2013

*March*
13	Managing the=20 Troubled Employee Through the EAP Process
21	Managing=20 Conflict
22	Team = Building
26	Power of=20 Positive Reinforcement

*April*
1-2	Ethics In Public = Management
4-5	Skills for Effective=20 Presentations
8	Sexual Harassment & = Discrimination In=20 the Workplace
11	Effective Stress = Management
17	Delegation and=20 Control

*May*
14	Effective Time Management=20 Techniques
21	Leadership: Keys to=20 Effectiveness

*June*
3	Effective Communication In=20 Management
5	Delegation and = Control
10	Power of Positive=20 Reinforcement
12	Progressive = Discipline
17	Sexual Harassment & = Discrimination In=20 the Workplace

Human Capital=20 Management/Office of Management & Enterprise=20 Services
HCM/OPM = Large=20 Training Center 1
Jim Thorpe Building Basement
2101 North = Lincoln=20 Blvd. – Oklahoma City, Oklahoma
Training & = Development Workshop=20 Summary
Spring = 2013

4 5 6 7 8 12 14 15 18 19 21 25-26 27-28 29

March

Disability = Awareness

Emotional = Intelligence

Developing Creative Problem = Solving=20 Skills

Structured Interview = Process

Writing Skills for = Managers

Customer Service: A Lost = Art

Progressive = Discipline

Risk Management: The = Overview

Performance Management Process=20 (PMP)

Developing Effective Negotiating=20 Skills

Principles of Financial & = Retirement=20 Planning

Powerful Teams: Effective Team=20 Leadership

Challenges of = Supervision

Employee Grievances and=20 Appeals

*April*
1	Awards and = Reognitions
2	Effective Communication In=20 Management
3	Administrative = Law
4	Project = Management
5	Customer Service: A Lost = Art
9	Structured Interview = Process
10-11	Powerful Communication Through = Powerful=20 Words (Say It Right)
12	Violence In the = Workplace
15	Motivating for = Performance
16	Productive = Meetings
17	Managing = Conflict
18	Principles of Financial & = Retirement=20 Planning
19	Personnel Policies and=20 Practices
22	Performance Management Process=20 (PMP)
23	Effective Time Management=20 Techniques
24	Applied = Leadership
26	Progressive = Discipline
29	Everyday = Creativity
30	Policy = Analysis

*May*
1-2	Powerful Emotions: Dealing With = Personality=20 Styles and Emotions
3	Performance Management Process=20 (PMP)
7	Managing = Conflict
8	Emotional = Intelligence
9	Coaching and = Mentoring
10	Violence In the = Workplace
13	Change = Management
14-16	Seven Habits of Highly Effective = People:=20 Signature [FEE-BASED] 8 (please see information=20 below)
17	Advanced Creative Problem=20 Solving
20	Motivating for = Performance
21	Customer Service: A Lost = Art
22	Cultural = Competency
23	Progressive = Discipline
24	Personnel Policies and=20 Practices
31	Writing Skills for=20 Managers

*June*
3-4	Boot Camp for New = Managers
5	Leadership: Keys to=20 Effectiveness
6	Principles of Financial & = Retirement=20 Planning
7	Legislative = Process
11-12	Strategies for Improving=20 Communication
13	Customer Service: A Lost = Art
14	Managing a Multigenerational=20 Workforce
18-19	Challenges of = Supervision
20	Developing Effective Negotiating=20 Skills
21	How to Conduct On-the-Job=20 Training

Registration for the = following=20 Franklin-Covey workshop requires a fee.The fee is as=20 follows:

Seven Habits of Highly = Effective=20 People: Signature (3-day) $250.00 per person

Please send your purchase = order for the=20 above amount for each registration to the Office of Management and = Enterprise Services, Attention: Agency Business Services Division, = 3812=20 North Santa Fe, Suite 290, Oklahoma City, OK 73118.For questions = about=20 billing for this workshop, please call (405) 521-2141.

Human Capital=20 Management/Office of Management & Enterprise=20 Services
HCM/OPM = Small=20 Training Center 2
Jim Thorpe Building Basement
2101 North = Lincoln=20 Blvd. – Oklahoma City, Oklahoma
Training & = Development Workshop=20 Summary
Spring = 2013

*March*
7	Effective Stress = Management
13	Accident/Incident=20 Investigation
20	Cultural = Competency
26	Program=20 Evaluation

*April*
9	Lateral Thinking for=20 Supervisors
16	Team Building
26	Say OK to Your Health (OK=20 Wellness)

*May*
2	Business = Etiquette
3	One Minute = Manager
7	Appiled = Leadership
10	Say OK to Your Health (OK=20 Wellness)
15	Managing a Multigenerational=20 Workforce
30	Effective Stress=20 Management

*June*
10-11	Safety=20 Management
18	Effective=20 Stress Management

Human Capital=20 Management/Office of Management & Enterprise=20 Services
Oklahoma = State=20 University (OSU) in Tulsa
700 North Greenwood – Tulsa,=20 OK
(Interstate 244 at the Martin Luther = King Exit,=20 then north on Detroit Avenue)
(918) 594-8000
Training &=20 Development Workshop SummarySpring=20 2013

The room numbers for the = OSU-Tulsa=20 workshops vary.Please check the room number beside each workshop = session=20 name.All sessions, however, are in the North Hall Building on the = campus=20 of OSU-Tulsa.

*March*
4-5	Challenges of = Supervision	Room 110/North = Hall
13	Developing Creative Problem = Solving=20 Skills	Room 117/North = Hall
18	Customer Service: A Lost = Art	Room 110/North = Hall
27	Performance Management Process=20 (PMP)	Room 117/North = Hall
29	Say OK to Your Health (OK=20 Wellness)	Room 110/North=20 Hall

*April*
3	Team Building	Room 117/North = Hall
8	Effective Communication In=20 Management	Room 110/North = Hall
10-11	Strategies for Improving=20 Communication	Room 117/North = Hall
12	Effective Time Management=20 Techniques	Room 110/North = Hall
17	Coaching and = Mentoring	Room 117/North = Hall
26	Writing Skills for = Managers	Room 110/North=20 Hall

*May*
16-17	Skills for Effective=20 Presentations	Room 110/North = Hall
20	Effective Stress = Management	Room 110/North = Hall
29	Principles of Financial & = Retirement=20 Planning	Room 110/North=20 Hall

*June*
19	Disability Awareness	Room 110/North=20 Hall

(Day 2=20 of the Strategies = for=20 Improving Communication=20 workshop will be in Room 110, North=20 Hall.)

=20 = =20 = =20 = =20 = =20 = =20 = =20 = =20 = =20 = =20 = =20 = =20

Spring 2013 Workshop=20 Summary

Human = Capital=20 Management - Office of Management and Enterprise=20 ServicesTom Steed = Center/Rose State CollegeInterstate 40 at the Hudiburg Exit = – Midwest=20 City, OklahomaTraining & Development Workshop=20 SummarySpring=20 2013

Human Capital=20 Management/Office of Management & Enterprise=20 ServicesHCM/OPM = Large=20 Training Center 1Jim Thorpe Building Basement2101 North = Lincoln=20 Blvd. – Oklahoma City, OklahomaTraining & = Development Workshop=20 SummarySpring = 2013

Human Capital=20 Management/Office of Management & Enterprise=20 ServicesHCM/OPM = Small=20 Training Center 2Jim Thorpe Building Basement2101 North = Lincoln=20 Blvd. – Oklahoma City, OklahomaTraining & = Development Workshop=20 SummarySpring = 2013

Human = Capital=20 Management - Office of Management and Enterprise=20 Services
Tom Steed = Center/Rose State College
Interstate 40 at the Hudiburg Exit = – Midwest=20 City, Oklahoma
Training & Development Workshop=20 Summary
Spring=20 2013

Human Capital=20 Management/Office of Management & Enterprise=20 Services
HCM/OPM = Large=20 Training Center 1
Jim Thorpe Building Basement
2101 North = Lincoln=20 Blvd. – Oklahoma City, Oklahoma
Training & = Development Workshop=20 Summary
Spring = 2013

Human Capital=20 Management/Office of Management & Enterprise=20 Services
HCM/OPM = Small=20 Training Center 2
Jim Thorpe Building Basement
2101 North = Lincoln=20 Blvd. – Oklahoma City, Oklahoma
Training & = Development Workshop=20 Summary
Spring = 2013