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Contact Help for IT Services and CT Applications

Information on how to contact a human for special situations or when the online help did not have the answer you needed.

Need Help From a Human?

We want to serve you as best as we can. Please contact the OMES State Agency Computer Support Help Desk if you need help accessing information or simply were unable to find what you were looking for on our website or other applications.

By Phone: 405.521.2444
By Email:
to create a call ticket.  Reference one of the areas below.

Potential Reasons to Contact Customer Support

  • Help, I'm Lost!
    You know what you need or are looking for, you have tried the website navigation, you have tried the website search feature, and you still cannot find the page or resource you need.  Make sure you thoroughly reviewed our extensive Help section.
  • Legacy Website Pages
    Some pages maybe in the transition of being updated to full accessibility standards.
  • Broken Links
    - Some pages may have moved or been renamed for improved clarification. You can try using the "Search" feature or look through the navigation. Either way, please report the broken link to us so we can fix it ASAP if it is located on our pages.
  • Need Different Format
    Some content may be in one format on the web for performance or copyright reasons. If you cannot access the information in that format, please contact the creator of the content for help first.  Alternatively, if they are are unavailable you can contact the OMES CareerTech State Agency Computer Support Help Desk and indicate your issue and we will do our best to get you the content in a form you can access.
  • Username and Password
    View the How-to Reset a Lost Password tutorial for the CT UNITED Website (

Schedule an In-Person Meeting

Schedule a CT Cahoots Event in our IMPACT Application suite.  Follow the instructions to add when you are available over the next one to two weeks. Include the CT Cahoots Event Link when you Submit Help Request via email. We will schedule a time to meet.

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