Course Title

Computer Repair and Troubleshooting II

Course Description

Students will prepare for positions related to the maintenance of computers and computer-related equipment through hands-on and project-based learning, textbook assignments, and Internet research. The focus of this course is software and operating systems.

Contact

Carrie DeMuth
405-743-5426
cdemu@okcareertech.org

Knowledge and Skills

• Define the term “operating system” and explain different types of interfaces.
• Explain how the operating system handles resources and files.
• Compare/contrast operating systems.
• Use the functions of operating systems to manage folders and files, and use the unique features to customize the operating system.
• Demonstrate the basic functionalities of operating systems, such as:  use the control panel icons, set file and folder permissions, and use Network Neighborhood to share a network device.
• Define local area network and wide area network.
• Use operating systems to manage resources on the network and install a shared printer.
• Work within an operating system desktop environment and in a terminal emulation program.
• Properly shut down an operating system.
• Install, configure, and upgrade operating systems.
• Diagnose and troubleshoot operating system problems.

CompTIA A+ 2006 objectives can be found at  http://certification.comptia.org/resources/objectives.aspx

Accountability Measures, Assessments, or Evaluation Procedures

(Select from the following)

CompTIA:  (select 1)

• A+ 220-602, 220-603, or 220-604
  

Brainbench:  (2 exams required)

• Computer Technical Support
  
• Windows Administration (any version)
  

ODCTE:

• Microcomputer Repair Technician
  

Cisco: 

• End-of-course exam
  

Industry Alignments

Cisco

CompTIA - http://certification.comptia.org/

Brainbench - http://www.okcareertech.org/certify

Microcomputer Repair Technician - CTTC http://www.okcareertech.org/testing/Skills%20Standards/Information_Career_Cluster.htm

Curriculum Resources

•  Networking Basics, 2^nd edition by Ciampa – Thomson Course Technology
• All in One A+ Certification by Mike Meyers, 4^th edition – McGraw Hill (Osborn)

• Maintaining and Repairing PCs, Charles J. Brooks, Marcraft 2007

• Cisco IT Essentials
  
• Career Cluster Resources for Information Technology –http://www.careerclusters.org/resources/ClusterDocuments/itdocuments/ITFinal.pdf

This Course Found In These Career Majors