Course Title

Computer Repair and Troubleshooting I

Course Description

Students will prepare for positions related to the maintenance of computers and computer-related equipment through hands-on and project-based learning, textbook assignments, and Internet research. The focus of this course is in the hardware area.

Contact

Carrie DeMuth
405-743-5426
cdemu@okcareertech.org

Knowledge and Skills

• Define basic terms, concepts, and functions of system components, including how each component should work during normal operation and during the boot process.
• Demonstrate the basic procedures for adding and removing field replaceable units for both desktop and portable systems.
• Identify the following problems for device installation and configuration—IRQs, DMAs, and I/O addresses.
• Identify common peripheral ports, associated cabling, and their connectors and understand proper procedures for installation and configuration
• Apply concepts and procedures relating to BIOS.
• Demonstrate methods of upgrading equipment.
• Diagnose, troubleshoot and isolate problems.
• Provide preventive maintenance procedures.
• Practice correct procedures for protecting against hazards to people, hardware, the workplace, and the environment.
• Identify popular CPUs, motherboards, and RAM and their characteristics.
• Demonstrate knowledge of basic printer concepts, operations, and components.
• Apply basic networking concepts, including how to swap and configure network cards, and conducting repairs on the network.
• Demonstrate and apply knowledge of hardware design, operation, and maintenance.
• Demonstrate knowledge of CPU components.
• Install computer system (e.g., monitor, keyboard, disk drive, and printer).
• Perform hardware installation, configuration, and upgrades.

CompTIA A+ 2006 objectives can be found at http://certification.comptia.org/resources/objectives.aspx

Accountability Measures, Assessments, or Evaluation Procedures

(Select one of the following options)

• CompTIA:  A+ Essentials
• Brainbench:  Information Technology Terminology and Windows Fundamentals (any version)
  
• Cisco:  End-of-course exam
• ODCTE:  Microcomputer Repair Technician

Industry Alignments

• CompTIA - http://certification.comptia.org/
• Brainbench - http://www.okcareertech.org/certify
• Cisco
  
• Microcomputer Repair Technician - http://www.okcareertech.org/testing/Skills%20Standards/Information_Career_Cluster.htm

Curriculum Resources

• Introduction to Operating Systems: A survey course, 2^nd edition, Mary Gorman & Todd Stubbs – Thomson Course Technology
• Cisco IT Essentials
  
• All in One A+ Certification by Mike Meyers, 4^th edition – McGraw Hill (Osborn)
• Practical PC, 3rd edition, by Parsons and Oja – Thomson Course Technology

• Maintaining and Repairing PCs, Charles J. Brooks, Marcraft 2007

• Career Cluster Resources for Information Technology – http://www.careerclusters.org/resources/ClusterDocuments/itdocuments/ITFinal.pdf

Additional Resources:

Test Out Software – Core & OS

Self-Test Software

This Course Found In These Career Majors