Course Development Guide

May 1, 2008

Course Title

Computer Repair and Troubleshooting III

Course Description

Students will demonstrate knowledge and problem-solving skills in the area of computer installation, evaluations, troubleshooting and upgrades of computer hardware. This would include, but not be limited to, storage and drives, system boards, processors, memory, peripherals, and networks. Emphasis will be placed on hardware devices and network systems as well as communication devices.

Contact

Jim Bullington
405-743-5424
jbull@okcareertech.org

OCAS Codes OHLAP Credit Course Length Prerequisites
None
Yes
120 Hours

120 hours is based on a Carnegie unit, which accounts for forty-five (45) minute class periods per school year.

Computer Repair and Troubleshooting II

Knowledge and Skills

Computer Installation, Evaluation, Troubleshooting and Upgrades – 90 hrs

Advanced Computer Configuration

Advanced Computer Properties

Desktop and Taskbar Customization

Plot parameters

Advanced Hardware

Utilities Development

Networking

Software Customization

Configure CAD workstation

Customize application software

Storage devices

Symbols, text based information, and libraries

System Configuration

Subsystems

I/O systems

Hardware, software used to troubleshoot

Identify and assemble equipment, subassemblies and peripherals with blueprints and diagrams

CPU’s, Multiple CPU systems, Storage devices, Display systems,

Input and Output devices

Power systems

Computer Equipment Compatibility

Proper components

Utilize Fasteners and terminals

Utilize and infinity various types and sizes of screws

Utilize notations and symbols

Power supplies

Trace signal/power flow

Identify sources of power

Utilize Ohms law

Utilize DMM

Properties of a signal

Magnetic properties of devices

Utilize codes and arithmetic, binary, hexadecimal numbers

Utilize digital technicques

Utilize Digital, Fiber optic, Wireless, Analog systems

Utilize mathematic equations to solve and troubleshoot problems

Use of hand tools and polarity tester

Utilize cable tester

Utilize conductors and insulators

Batteries and storage devices

Utilize static-sensitive devices

Network systems

Configure networks and interface cards

Network software and hardware

Computer Cables

Custom installations

Setting adjustments

Backups

Permissions

Data Applications.

Utilization of Malware

Internet structure

Internet types and services

Internet Terminology

Internet utilization

Utilization of e-mail and ftp concepts

Computerized Data Control – 10 hrs

Work orders, logbooks and historical records

Research, Order

Measuring instruments

Calibration

Site Conditions

Bill of materials

Computer Employability Requirements – 20 hrs

Computer Dexterity Requirements

Proper Injuries/accidents procedures

Computer Electrical safety

Knowledge of governmental regulations

Knowledge of environmental conditions as related to the computer. (i.e. hazardous waste disposal)

Utilization of thermal and laser products safely.

Appropriate office conduct (proper attitude, respectfulness, teamwork, interpersonal & communication skills, attendance, etc.)

Data Management

Understanding of written & oral instructions

Depth of knowledge recall and applicability of computer concepts

Time Management Skills

Technical writing

Accountability Measures, Assessments, or Evaluation Procedures

Industry Alignments

CompTIA A+ Exam Standards

Curriculum Resources

Additional Resources:

This Course Found In These Career Majors

Cluster: Information Technology

Pathway: Network Systems