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An educational training partnership that began 14 years ago between an international maker of tissue and other paper products and Tulsa Technology Center is stronger than ever, says Paul Wittekind, manager of the Kimberly-Clark Corporation's Jenks facility.

The state-of-the-art factory, dubbed "the Kleenex Capitol of the World," produces tissue at a speed of 60 miles per hour. Each 12 mile long parent roll of tissue weighs nearly two tons, and makes 10,000 rolls of premium bath tissue.

Even before the plant opened, Tulsa Tech staff members worked closely with the plant startup team to plan and prepare its workforce for start-up. They've been a critical training partner ever since, Wittekind said.

Tulsa Tech is one of 29 technology center school districts on 54 campuses across Oklahoma.


Image of Kimberly Clark plant entrance"Oklahoma's CareerTech system clearly understands industry's training requirements and how to help meet industry's needs, and they've definitely proved that here," he said.

"We appreciate the extraordinary level of professionalism, 'can-do' attitude, and tremendous cooperation we experience from the CareerTech system at start-up time. Tulsa Tech helped us immeasurably in putting together an effective training program for new employees," Wittekind said.

That's why Kimberly-Clark is recognized as one of Oklahoma's CareerTech Business Champions.

CareerTech Business Champions attribute much of their economic success to the partnerships they have formed with the local technology center or high school CareerTech programs.

Kimberly-Clark officials observed that a tissue mill of this scope and size would be a challenge to construct and staff. Much of the newly installed equipment and technology didn't exist anywhere else. The Jenks plant was designed by a cross-functional team including: marketing, research, engineering, logistics and production experts.

"The facility is unlike any other in that there are no first line managers," Wittekind said. "Work teams are self-managed with employees involved in decisions, such as hiring of peers and discipline."

Partnering with Kimberly-Clark trainers, Tulsa Tech's Business and Industry Training Services (BITS) department took the lead in managing facilities, training coordination and delivery, as well as the development of training materials, Wittekind said.

Tulsa Tech provided training sites, moved a mobile classroom to its Broken Arrow Campus to serve as a materials development center, and dedicated five full-time and several part-time BITS staff members to support the training project. Nearly 150 training manuals for the specialized equipment and processes were developed and revised as more accurate information became available during the equipment installation and start up process.

BITS also helped design the selection and pay-for-skill compensation process. Oklahoma CareerTech's Training for Industry Program (TIP) was utilized to support the company by providing almost $500,000 for the training and development of its initial workforce, Wittekind said. Tulsa Tech also provided "in-kind" services including facilities, equipment and staff.

In addition, many employees continue training on their own time through Tulsa Tech's Adult and Continuing Education Department using Kimberly-Clark's educational assistance and tuition reimbursement program.

Two employees inspect tissue rollsTulsa Tech's assessment services assisted Kimberly-Clark as they searched for potential employees with the skills and aptitude to staff the plant. The technology center uses "System 2000" testing equipment and tools to assess various jobs at the plant and to measure the facility and industry specific skills of potential employees.

Human Resource Team Leader Chuck Evans says the machine start-up began in April 1990, with initial product shipments taking place the following September.

"We were dealing with a particularly difficult and challenging technology implementation situation," Evans said. "Clearly, without the assistance of Tulsa Tech it would have been substantially more difficult for Kimberly-Clark to have planned, developed and presented the training program necessary to cause our project to start up in a successful fashion."

In 1999, Kimberly-Clark announced plans to eventually double the size of the original plant. In February 2000, planning and funding began for the second group of production lines and the addition of a 750,000 square foot product warehouse/distribution center.

Start up for the additional production line began in May 2001 and paper towels were added to the Jenks product line. Kimberly-Clark again turned to Tulsa Tech to help train 165 new employees at a cost of $297,320 to be paid through the Training for Industry Program (TIP).

Classroom space at Tulsa Tech's Riverside Campus and the BITS Mobile Computer Lab were used for training due to limited space at the Jenks plant. New equipment and processes created a need for existing employees to upgrade their skills, so Kimberly-Clark qualified for additional training dollars from existing industry grants through the Oklahoma Department of CareerTech to receive that training.


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  posted 5/9/2002 Story and photographs by: Tony Heaberlin
Tulsa Technology Center
Email: theab@tulsatech.org

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