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In 1990, Mutual of Omaha's Health Care Service Center in Woodward needed temporary office space while their facility was under construction. Little did they know that they would find more than just a location to temporarily house their staff.

High Plains Technology Center allowed Mutual of Omaha to use a classroom for office space and also volunteered to administer the initial skills testing to Mutual's first 150 job applicants.

Today, High Plains has administered tests to more than 2,000 Mutual of Omaha job applicants. The Woodward facility, handling Mutual of Omaha's group health insurance claims, is one of three claims processing centers in the nation.

"More than 90 percent of our associates have taken at least one course in addition to the required training classes," said Sandi Liles, regional manager of Mutual of Omaha's Woodward Office.


"High Plains Technology Center has been receptive to all of our needs throughout the years," she said. "The training they provide ensures that our associates have the opportunity to be top-notch performers."

High Plains is one of Oklahoma's 29 technology center districts on 54 campuses.

Image of outside signThat's why Mutual of Omaha is recognized as one of Oklahoma's CareerTech Business Champions.

CareerTech Business Champions attribute much of their economic success to the partnerships they have formed with the local technology center or high school CareerTech programs.

Mutual of Omaha, founded in 1909, is one of the largest insurers in the country. Today, more than 15,000 employers with 4 million employees, spouses and dependents entrust their families' financial security with the company.

"We've worked closely with Dr. Bill Jackson, assistant superintendent at the High Plains Technology Center, to implement a set of skills courses that provided training necessary for employment at Mutual of Omaha," Liles said.

This collaboration has continued during the past 11 years as High Plains Technology Center has administered keyboarding, verbal and reading comprehension and comparative analysis tests to Mutual of Omaha job applicants.

Image of ladies at workstationsThe technology center has also offered numerous leadership, motivational, computer and technical training opportunities, which was a perfect fit for Mutual's Health Care Service Center.

Liles said last spring High Plains Technology Center's Business and Industry Services division trained every associate at Mutual of Omaha's Woodward facility with material about change in the workplace called 'Who Moved My Cheese?' The technology center trainers also lead "The Dimensions of Leadership Training" for all supervisors and managers.

"We are currently planning leadership and technical training for this year and are looking forward to working with High Plains Technology Center for years to come," she said.


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  posted 5/9/2002
Photographs by Melinda Barton
Story by:  Melinda Barton
Northwest Technology Center
Email: melindab@nwt.tech.ok.us

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