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A partnership between Oklahoma City's Nestle Purina Pet Care Products (formerly Ralston Purina) plant and Francis Tuttle, one of Oklahoma's 29 technology centers, has earned the Oklahoma City plant national recognition throughout the Nestle Purina Company.

Project REAL (Ralston Enhanced Associate Learning), developed through a partnership with Francis Tuttle Technology Center, assesses associate skills and provides the necessary training for those skills, according to Jim Kerr, the plant's human resources manager.

"Project REAL is now being used in our plants throughout the company for improving production," Kerr said. "Nestle' Purina plants in other states have studied the Oklahoma plant's program and are modeling their own training based on the one developed by Francis Tuttle."


Image of worker in laboratory"Because of the training and a new pre-hiring assessment program implemented with Francis Tuttle's help, we have seen a 75 percent reduction in the amount of time it takes new hires to fully develop the specific skills they need for maintenance jobs," Kerr said.

That's why Nestle' Purina has been recognized as a CareerTech Business Champion.

CareerTech Business Champions are those businesses that attribute much of their economic success to the partnerships they have formed with the local technology center or high school CareerTech programs.

Nestle' Purina is an international pet food manufacturer with 25 plants worldwide. The Oklahoma City plant has partnered in training with Francis Tuttle since. Every year, the plant's 220 employees produce 350,000 tons of pet food. Twenty-three of those employees are maintenance technicians who keep the plant running. All have been trained at Francis Tuttle's Bruce Gray Campus.

Historically, the plant used traditional tuition reimbursement strategies with maintenance associates to help them keep up with changes in equipment. However, only one-third of those associates actually participated in the program.

As the highly automated manufacturing plant began to experience major technological advances in the equipment they were using, maintenance associates found that it was difficult to keep up.

Image of worker loading packages  in boxFrancis Tuttle's Business and Industry Services team was contacted to work with Kerr to provide a needs assessment and to develop customized training specifically for their maintenance employees.

"We contracted with Francis Tuttle for an on-site technical trainer for our maintenance courses because we realized that we were going to have to evolve quickly to stay competitive," Kerr said. "We essentially created a school within our manufacturing environment where we can gather data about the new equipment, design the curriculum and teach equipment-specific courses without ever leaving our facility."

Training is also provided for the production associates so that they can help diagnose problems with equipment and better communicate the problems to the maintenance groups.

The Oklahoma plant is now in the process of expanding its training and associate development programs for other job groups within the organization.


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  posted 5/9/2002
Photographs courtesy of Ted West Photography

 

Story by: Paula Gower
Email: g.p.gower@worldnet.att.net

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