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Information Technology Services Contest

SkillsUSA State Information Technology Services Contest (ITS)

Last Revised: 22 March 2016

This year, the contest will be provided courtesy of the National ITS, Oklahoma Office of Management and Enterprise Services, and the Oklahoma Technical Committee.

The contest will follow the new format from last year, which is aligned with the new National model.

Equipment will be furnished. Students will be working at laptops connected to a server using Remote Desktop to perform a variety of common IT services. See below for more details.

See also White Paper Information Technology Services: The Direction of the Skills Standards for the rationale behind the changes in direction of the National and State contests, away from the old A+ model in favor of including the Net+ and Security+ skill sets.

See General Contest Information for information common to ALL OF BULLINGTON'S SKILL CONTESTS. Please print a copy for your records.

Each contestant will need to take the Information Technology Services Written test on-line at your school following the schedule below.

Written testing for most contests will be held ON-LINE through your schools' Testing Liaison.

Testing will be open beginning Monday, March 14.
The deadline for taking the on-line tests is Friday, April 8.
No provisions are being made for make-up testing on-site.
See the State SkillsUSA Director's Memo for the policy on substitutions and late registrations.

Only the top THREE places will be called to the stage. Students and advisors will be able to check their scores and placement on-line shortly following the awards ceremony.

Each contestant will be required to bring his or her printed resume. It will be presented to the judges upon entry to the contest area. A deduction will be applied to your overall score if you do not have a resume.

PLEASE NOTE: There will be no Move-In to the Convention Center Sunday afternoon to set up equipment.


The Technical Committee has requested that contestants dress in attire appropriate for field service. There will be a provision on judges' scoring sheets to reduce a contestant's score for inappropriate attire.



  • Practical tests will be conducted on equipment provided by CareerTech and the Technical Committee. Customer Service activity will be face to face.

  • Contestants will need a pencil or pen to record answers.
  • Contestants will not be allowed to leave the contest area until the conclusion of the contest. They should be encouraged to bring snacks and beverages to help sustain them until released for lunch. They should drink sparingly.


As agreed at August Conference each instructor is requested to secure a minimum of $50.00 in prizes for each student that you bring to the State SkillsUSA Championships. Please contact your Awards Chairman for details and to let him/her know of industry awards you have secured.  I know many of you have already been hard at work securing the awards. These awards should be labeled with the name, address, and contact person for the donating industry so that the contestant they are awarded to can send an appropriate expression of his or her appreciation.


The contest will consist of an online written test covering knowledge of PC computer hardware and software, online SkillsUSA knowledge test, and a practical test involving common IT services including Commands, Browser Configuration, SOHO Configuration, Networking, IT Security, Malware, Registry, Component ID, and Customer Service.

Practical tests will be conducted on equipment provided by CareerTech and the Technical Committee. Customer Service activity will be face to face.

The written test will contribute 15% to the total score and 85% will be divided among the various practical tasks as assigned by the Technical Committee as well as a customer service task. The SkillsUSA test will be used as a tie-breaker only, which is consistent with National SkillsUSA competition.

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