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Information Technology Services Contest

SkillsUSA State Information Technology Services Contest (ITS)

Last Revised: 6 April 2015 See corrected testing instructions below

Highlighted information is new for 2015: New name: Information Technology Services

This year, the contest will be provided courtesy of the National ITS and the Oklahoma Technical Committee.

Major change to structure of the event: schools will no longer bring systems with faults inserted, nor will parts for the Parts ID be required.

Equipment will be furnished. Students will be working at laptops connected to a server using Remote Desktop to perform a variety of common IT services. See below for more details.

See also White Paper Information Technology Services: The Direction of the Skills Standards for the rationale behind the changes in direction of the National and State contests, away from the old A+ model in favor of including the Net+ and Security+ skill sets.

See General Contest Information for information common to ALL OF BULLINGTON'S SKILL CONTESTS. Please print a copy for your records.

Each contestant will need to take the Computer Maintenance Technology Written test on-line at your school following the schedule below.

NOTE: Testing Liaisons were initially told ITS contestants would only take the PDP. The correction is being provided to them today.

Written testing for most contests will be held ON-LINE through your schools' Testing Liaison.
Testing will be open beginning Wednesday, March 25.
The deadline for taking the on-line tests is Friday, April 10.
No provisions are being made for make-up testing on-site.
See the State SkillsUSA Director's Memo for the policy on substitutions and late registrations.

Only the top THREE places will be called to the stage. Students and advisors will be able to check their scores and placement on-line shortly following the awards ceremony.

Each contestant will be required to bring his or her printed resume. It will be presented to the judges upon entry to the contest area. A deduction will be applied to your overall score if you do not have a resume.

PLEASE NOTE: There will be no Move-In to the Convention Center Sunday afternoon to set up equipment and allow maximum time for the contest on Monday.


The Technical Committee has requested that contestants dress in attire appropriate for field service. There will be a provision on judges' scoring sheets to reduce a contestant's score for inappropriate attire.



  • None required: Practical tests will be conducted on equipment provided by CareerTech and the Technical Committee. Customer Service activity will be face to face.


As agreed at August Conference each instructor is requested to secure a minimum of $50.00 in prizes for each student that you bring to the State SkillsUSA Championships. Please contact your Awards Chairman for details and to let him/her know of industry awards you have secured.  I know many of you have already been hard at work securing the awards. These awards should be labeled with the name, address, and contact person for the donating industry so that the contestant they are awarded to can send an appropriate expression of his or her appreciation.


The contest will consist of online written test covering knowledge of PC computer hardware and software, online SkillsUSA knowledge test, and a practical test involving common IT services including Commands, Browser Configuration, SOHO Configuration, Networking, IT Security, Malware, Registry, Component ID, and Customer Service.

Practical tests will be conducted on equipment provided by CareerTech and the Technical Committee. Customer Service activity will be face to face.

The written test will contribute 15% to the total score and 85% will be divided among the various practical tasks as assigned by the Technical Committee as well as a customer service task. The SkillsUSA test will be used as a tie-breaker only, which is consistent with National SkillsUSA competition.

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