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View Approved Career Major

Career Major Information
Francis Tuttle Technology Center - Rockwell
2013
Business Management & Administration
Administrative & Information Support
Customer Service
Customer Service Representative
BA0020011
**Restricted for use by designated schools only.

This major prepares students for careers in customer service. Customer service representatives are employed by a wide range of businesses to serve as a direct point of contact with customers. They interact with customers in person, by phone or other electronic means to answer questions about products or services or to handle and resolve complaints. In this major, students gain both the technical and interpersonal skills needed to effectively serve customers.
No
640.0
Yes
Courses
  Course Code Course Title Hours Actions
Course in official sequence BT00182 Fundamentals of Technology 120.00 View Course In Official Course Catalog
  BT00113 Business and Computer Technology -- View substitute course in official framework
Course in official sequence BT00232 Customer Assistance 130.00 View Course In Official Course Catalog
Course in official sequence BT00014 Fundamentals of Administrative Technologies 130.00 View Course In Official Course Catalog
Course in official sequence BT00110 Career Major Capstone 120.00 View Course In Official Course Catalog
  BT00223 Advanced Career Major Capstone -- View substitute course in official framework
Course not in official sequence BT00049 Office Administration & Management 140.00 View Course In Official Course Catalog