ODCTE Skills Centers - Eddie Warrior Skills Center
Business Management & Administration
Administrative & Information Support
**Restricted for use by designated schools only.
This major prepares students for careers in customer service. Customer service representatives are employed by a wide range of businesses to serve as a direct point of contact with customers. They interact with customers in person, by phone or other electronic means to answer questions about products or services or to handle and resolve complaints. In this major, students gain both the technical and interpersonal skills needed to effectively serve customers.