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Business and Information Technology Education
Multi-Layer Switching and Internetwork Support
Students will cover material pertaining to multilayer switching and network troubleshooting.
Carrie DeMuth

Linnie Berkenbile
Advanced Routing & Remote Access Networks
Discuss the correct placement of Layer 2, Layer 3, and multilayer devices on a campus network.

Describe a set of building blocks, which presents a logical design for the network irrespective of any product that may be implemented.

Describe the command-line interface (CLI) on Cisco switches, including aspects such as command-line recall, command editing, uploading and downloading code images, and configuration files.

Clarify the role of VLANs and VLAN protocols in modern campus networks.

Present definitions and categorizations for VLANs.

Explain how to configure VLANs.

Describe situations when VLANs are appropriate.

Clarify misinformation about VLANs.

Introduce VLAN management tools such as the VLAN Trunk Protocol (VTP).

Discuss Layer 2 techniques and technologies designed to optimize network reliability, resiliency, and redundancy within a campus network.

Discuss scaling issues with STP as they pertain to virtual LANs (VLANs) and VLAN Trunking Protocol (VTP).

Implement alternative Inter-VLAN routing solutions that may be utilized within Layer 2 switched environments.

Show how Multilayer Switching (MLS) and Cisco Express Forwarding (CEF) work and how to configure these technologies.

Verify, troubleshoot, and interpret the output of various show commands relating to MLS and CEF.

Provide an overview of hardware and software redundancy operation and implementation on the Cisco Catalyst series of switches.

Perform tasks related to AVVID, Multicasting, IP Telephony, voice quality issues and network design issues for voice.

Address Quality of Service requirements.

Monitor traffic in a multilayer switched network using the Cisco switch port analyzer (SPAN) feature set.

Secure devices in a multilayer switched network.

Identify the characteristics of an Ethernet service.

Describe the transparent LAN services architectures.

Compare benefits of transparent LAN service over legacy services.

Describe Cisco transparent LAN service solutions.

Implement a transparent LAN service.

Establish a baseline and create a coherent set of network documentation.

Apply efficient troubleshooting techniques in order to shorten overall troubleshooting time when working in a production environment.

Identify the characteristics of a physical layer failure problem.

Identify the characteristics of a physical layer optimization problem.

Identify end-system commands and applications that gather physical layer component information

Identify the Cisco commands and applications that gather physical layer component information.

Recognize possible causes of common physical layer problems.

Isolate a problem at the physical layer.

Define Layer 2 protocols and technologies and outline troubleshooting strategies and common problems for each of the following: Switches and switched technologies, PPP, ISDN, and Frame Relay.

Troubleshoot issues regarding both static routing and dynamic routing protocols.

Perform tasks related to Transport Control Protocol, User Datagram Protocol, NetBIOS, Network Address Translation, Extended Access Lists.

Troubleshoot the Application Layer.
(Select from the following options)

Cisco Certified Network Professional (CCNP)

Cisco End-of-course exams

Microsoft Certified Systems Engineer (MCSE)

Brainbench (select two):
-Computer Telephone Integration
-Network Monitoring
-Cisco Network Support
Cisco -

Microsoft -
Cisco Networking Academy Online Curriculum

Career Cluster Resources for Information Technology -
Career Majors That Sequence This Course
Career Cluster Pathway Career Major
Information Technology Network Systems Cisco Networking Professional
Information Technology Network Systems Enterprise Network Professional