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Course Information
Family & Consumer Sciences
FC00007
Introduction to Lodging
60.00
This course provides a general orientation to hospitality positions in the rooms and food and beverage division of a lodging operation. Guest service, professionalism and career exploration are components of this program. This course includes an end of instruction completion test.
Carla Campbell
405-743-5470
ccamp@okcareertech.org
none
- Develop an understanding of the hospitality industry and careers by describing the sectors of food service, clubs, meetings, cruise lines and spa services.
- Demonstrate guest service skills in various situations
- Demonstrate safety and security in the workplace and handle emergencies
- Explain the rooms division by gaining knowledge of the department and the roles of the front desk office employee, housekeeping, concierge and retail cashier
- Describe the food and beverage division operations to the hotel's success
including the menu, food production, health and safety and common positions.
- Gain an understanding of the roles of the restaurant server, banquet
employee and bus person.
Various assessments available through American Hotel & Lodging Association (Skills Tasks and Results Training - START)

http://www.ei-ahla.com/
Aligns with the American Hotel and Lodging Association (Skills Tasks and Results Training-START)

Aligns with American Hotel and Lodging Association - Lodging Management
Employability Skills for the 21st Century Volume I - CIMC

Employability Skills for the 21st Century Volume II - CIMC

Culinary Arts Series - MAVCC

Workplace Safety and Health Advisor - CIMC

Lodging Management - AH/LA

START - AH/LA

http://www.okcimc.com/
No
8450
Yes
Yes
No
Career Majors That Sequence This Course
Career Cluster Pathway Career Major
Hospitality & Tourism Lodging Front Desk Worker (formerly Front Desk)
Hospitality & Tourism Lodging Front Office Assistant (Formerly Front Desk Asst.)
Hospitality & Tourism Lodging Lodging Management Assistant
Hospitality & Tourism Lodging Lodging Manager
Hospitality & Tourism Lodging Restaurant & Lodging Assistant