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Course Information
Family & Consumer Sciences
FC00165
Restaurant Communication
30.00
Students will be able to define and demonstrate a basic understanding of effective workplace communication, including but not limited to, interpersonal communication. listening, written communication, non-verbal communication, communicating with management and effective training practices. Students will also utilize acquired knowledge in a work place setting.
Carla Campbell
405-743-5468
ccamp@okcareertech.org
-Analyze company resources to ascertain policies and procedures
-Defend ideas objectively
-Handle telephone calls in a business like manner
-Participate in group discussions
-Make oral presentations
-Explain the nature of effective written communication
-Participate in a staff meeting
-Provide clear directions for completing job tasks
-Respond to guest inquires






Select
skills from:

Hospitality:
Manager - CTTC

http://www.okcareertech.org/testing/Skills_Standards/Hospitality_Career_Cluster.htm

Career
Cluster Resources for Hospitality & Tourism

http://www.careerclusters.org/resources/ClusterDocuments/htdocuments/HTFinal.pdf




Select assessments from:

Hospitality:
Manager - CTTC

http://www.okcareertech.org/testing/Skills_Standards/Hospitality_Career_Cluster.htm

Hospitality ProStart Certification

http://www.nraef.org/prostart

Culinary Arts Access - ACF/NOCTI

http://www.nocti.org/


National
Restaurant Association Educational Foundation

American
Culinary Foundation (Culinary Concepts)
No
Yes
Yes
No
Career Majors That Sequence This Course
Career Cluster Pathway Career Major
Hospitality & Tourism Restaurant Food & Beverage Services Food Service Management-Assistant