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Course Information
Health Careers Education
HL00363
Introduction to Medical Assisting
30.00
This course will include a brief history of medicine. The student should be able to indentify key founders of medical science. Desirable characteristics of a medical assistant, benefits of credential testing, and participation in professional organizations are covered. Medical ethics, biomedical issues, law, communication skills, and patient education are also included.
Lara Skaggs
Program Manager
405 743 5106
lskag@okcareertech.org
Prior to beginning this Career Major, the student must the Core Curriculum, Core Medical Terminology and Anatomy and Physiology.
Medical and Medical Assisting

1. Outline brief history of medicine.
2. Identify the key founders of medical science.
3. Explain the four pathways of education for medical assistants.
4. List the duties of a medical assistant.
5. Describe the desired characteristics of a medical assistant.
6. List the benefits of certification.
7. List the benefits of a membership in a professional organization.
8. Identify members of the health care team.
9. List settings in which medical assistants may be employed.

Medical Ethics and Bioethical Issues

1. Differentiate between legal issues and ethical issues.
2. Describe the difference between medical ethics and bioethics.
3. List the seven American Medical Association principles of ethics.
4. List the ethical principles stated by the American Medical Association of medical assistants.
5. Describe the steps used to resolve an ethical dilemma.

Medicine and the Law

1. Identify the two branches of the American legal system.
2. Identify reasons for the escalation of medical malpractice cases.
3. Describe the difference between implied and expressed contracts.
4. List four items that must be included in a contract termination or withdrawal letter.
5. List six items that must be included in an informed consent form.
6. Explain who may sign consent forms.
7. List five incidents that must be reported to specified authorities.
8. Describe the purpose of the Self-Determination Act.
9. Give four examples of intentional torts.
10. Describe the four elements that must be proven in a medical-legal suit.
11. Describe four possible defenses against litigation for the medical professional.
12. Explain the theory of respondent superior or law of agency and how it applies to the medical assistant.
13. List ways that a medical assistant can assist in the prevention of a medical malpractice suit.

Fundamental Communication Skills

1. List two major forms of communication.
2. Explain how various components of communication can affect the meaning of verbal messages.
3. Define active listening.
4. List and describe interviewing techniques.
5. Give an example of how cultural differences may affect communication.
6. Discuss how to handle communication problems caused by language barriers.
7. List special communication challenges and how to handle them.
8. Explain how stereotyping and biased opinions can affect patient care.
9. Give two ways to establish positive patient relationships.
10. Explain what is meant by professional distance.
11. Explain what causes grief and how you can support a grieving patient.

Patient Education

1. Identify & define vocabulary.
2. Explain the medical assistant's role in patient education. Define steps in the patient education process.
3. Describe what is necessary before learning can be accomplished. Explain Maslow's hierarchy of human needs.
4. List the benefits of a membership in a professional organization.
5. Identify members of the health care team.
6. List settings in which medical assistants may be employed.

Patient and Health Factors

1. List factors that play important roles in patient health.
2. Identify the components of a healthy diet.
3. Describe how to perform range-of-motion exercises.
4. Discuss the difference between positive and negative stress.
5. List and explain relaxation techniques.
6. Identify commonly abused substances.
7. Explain the kinds of information that should be included in patient teaching about medication therapy.

Medical Assistant Standards (CTTC)

http://www.okcareertech.org/testing/Skills_Standards/Health_Career_Cluster.htm



Registered Medical Assistant (AMT)

http://www.pearsonvue.com/amt/
AMT
http://www.ahima.org/

Medical Assistant Standards (CTTC)

-- aligns with AMT Registered Medical Assistant

http://www.okcareertech.org/testing/Skills_Standards/Health_Career_Cluster.htm

Registered Medical Assistant (AMT)

http://www.amt1.com/site/epage/15331_315.htm?backtoitemid=6124_315

American Association of Medical Assistants (AAMA)

http://www.aama-ntl.org/about/what_is_a_cma.aspx
Fordney, MT, French, LL and Folis Johnson, J (2008). Administrative Medical Assisting. 6th Edition, Delmar ISBN 1418064114.


Delmar's Comprehensive Medical Assisting 2nd Ed ISBN 0766867285


Career Cluster Resources for Health Sciences

http://www.careerclusters.org/resources/ClusterDocuments/hsdocuments/HSFinal.pdf
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Career Majors That Sequence This Course
Career Cluster Pathway Career Major
Health Science Therapeutic Services Basic Medical Assistant