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Course Information
Health Careers Education
Veterinary Office Management Procedures
Upon completion of this course, the student will be able to demonstrate skills to assist with the management of a veterinary office.
Lara Skaggs
Core Curriculum, Medical Terminology and Anatomy and Physiology
Answer phone calls in a professional manner.

-Schedule appointments.
-Admit patients.
-Discharge patients.
-Utilize basic bookkeeping skills.
-Assist with inventory control.
-Provide client education.
-Demonstrate knowledge of common legal and ethical issues for the veterinary assistant.
-Identify office procedures for handling veterinary medical emergencies.
-Demonstrate correct veterinary medical terminology.
-Perform basic veterinary medical record keeping procedures.
-Describe responsibilities of each member of the veterinary medicine health team.

Veterinary Assistant - CTTC

Veterinary Technician - AAVSB
Oklahoma State Board of Veterinary Medical Examiners

American Association of Veterinary State Boards

Health Career Certification CD-ROM - CIMC


Animal Care Assistant, Instructional Materials Laboratory, University of Missour: Columbia, 1997

Animal Care Training Programs, Denton Tx, 1998

Clayton, Hilary and Flood, Peter, Color Atlas of Large Animal and Applied Anatomy, Mosby, Wolfe, (An imprint of Times Mirrow International Publishers, Barcelona, 1996

Christensen, Dawn E. Veterinary Medical Terminology, W.B. Saunders, Philadephia, 1997

Gillespie, James R., Modern Livestock and Poultry Production, 7th ed. Thomson Delmar Learning, Clifton Park, 2004

Lawhead, James B. and Baker, Meecee, Introduction to Veterinary Science, Thomson Delmar Learning, Canada, 2005

Mammato, Bobbie, Pet First Aid, The American National Red Cross and the Humane Society of the United States, Boston, 1997

McClister, M.T. and Midgley, Amy, The Veterinary Receptionist's Handbook, Veterinary Medicine Publishing Group, 2000

McCurnin, Dennis, Clinical Textbook for Veterinary Technicians, W.B. Saunders, Philadephia, 1998

National Safety Council, Bloodborne Pathogens, Jones and Bartlett, Sudbury 1998

Tighe, Monica and Brown, Marg, Mosby's Comprehensive Review for Veterinary Technicians, Mosby- Yearbook, St. Louis, 1998

Warren, Dean M. Small Animal Care and Management, Thompson Delmar Learning, Albany, 2002
Career Majors That Sequence This Course
Career Cluster Pathway Career Major
Health Science Therapeutic Services Veterinary Assistant