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Business and Information Technology Education
BT00220
Advanced Legal Communications
180.00
This course teaches the importance of effective communication in the workplace. It includes skills sets in areas such as Business English, Business Writing, Document Preparation, and other topics that enhance the students' ability to effectively communicate verbally and non-verbally with coworkers at all levels and external customers.
Jaclyn Arnold
(405) 743-5419
jaclyn.arnold@careertech.ok.gov
Advanced Computer Applications for the Law Office
Legal Terminology:
-Correctly spell, pronounce, and define general legal terms
-Correctly spell, pronounce, and define legal terms related to the courts and legal system

Legal Document Composition:
-Demonstrate clarity and organization of writing when drafting legal documents
-Demonstrate conciseness of writing
-Demonstrate positive, tactful style and tone
-Demonstrate unity and coherence
-Properly punctuate and express numbers
-Demonstrate appropriate use of grammar, spelling, and vocabulary
-Demonstrate appropriate sentence structure including dangling construction, misplaced modifiers, and parallel structure
-Follow proper procedures for producing, preparing, assembling, and distributing legal documents
-Format legal documents appropriately including memos, short notes, and faxes
-Utilize proofreading skills to ensure content, spelling, punctuation, and format are correct

Communication Services:
-Explain and problem solve situations using different types of teleconferencing and related services including: Audio, Video, Telephone services, Custom calling services, Long-distance calls, Mobile (cellular) service, Operator-assisted calls, Overseas telephone service, Pagers, Voice mail, and Wide-Area Telecommunications Service (WATS)

Listening Skills:
-Actively listen
-Identify barriers and benefits to effective listening
-Develop listening skills and questioning techniques
-Understand passive listening

Verbal Communication and Language:
-Discuss barriers, problems, and limitations in verbal communication
-Accept criticism and praise through feedback
-Provide clear instructions
-Practice dialogue and promote effective dialogue
-Communicate effectively through presentations
-Exhibit high-level telephone etiquette

Non-Verbal Communication and Language:
-Be conscious of body language, expression, gestures, and appearance
-Respect time and space

Legal Transcription:
-Operate transcribing equipment (both desktop and digital) efficiently with intermittent listening and continuous keying
-Effectively use legal dictionaries and secretarial reference materials
-Produce mailable copy from the transcriber in a timely manner
-Revise documents from previously transcribed material according to instruction

Citators in Legal Research:
-Explain Shepardizing
-Become familiar with electronic citation services
-Explain the use of digests
-Define headnotes
-Discuss the topic and key number system
-Become familiar with American Law Reports
-Legal encyclopedias
-Legal texts and treatises
-Legal periodicals
-Restatements
-Uniform Laws Annotated
-Annotated statutes
-Martindale-Hubbell Law Dictionary
-Form and practice books

Legal Resources:
-Discuss Westlaw
-Explain LexisNexis
-Utilize the World Wide Web as a legal research tool
-Use the Oklahoma State Courts Network (www.oscn.net) to conduct legal research
-Become familiar with World Wide Web tools used to locate individuals

Brainbench:
http://www.brainbench.com

Business Management and Administration Career Cluster:
http://careertech.org/business.
Required Brainbench Certifications (or equivalent industry certifications):
-Business Communication
-Business Writing

Recommended Brainbench Certifications (or equivalent industry certifications):
-Spelling
-Editing and Proofreading
-Listening Skills
-Written English

Brainbench: http://www.okcareertech.org/educators/assessments-and-testing/brainbench-testing.



National Association of Legal Secretaries (NALS)

Brainbench: http://www.brainbench.com
Textbooks:
Administrative Procedures for the Legal Professional, Cengage Learning.
Basic English, Cengage Learning.
Business Math, Cengage Learning.
Business Principles and Management, Cengage Learning.
Fundamentals of Law Office Management: Systems, Procedures, and Ethics, Cengage Learning.
Law for Business and Personal Use, Thomson/South-Western, Cengage Learning.
Legal Office Procedures, Joyce Morton, Pearson.
Legal Office Projects, Cengage Learning.
Legal Studies: Terminology and Transcription, Thomson/South-Western, Cengage Learning.
Legal Terminology with Flash Cards, Cengage Learning.
Legal Transcription,
Microsoft Office 2007: Advanced Concepts and Techniques, Cengage Learning.
Microsoft Office 2007: Post-Advanced Concepts and Techniques, Cengage Learning.
Microsoft Office 2013: A Skills Approach, McGraw-Hill.
Microsoft Office 2013: Illustrated Fundamentals, Cengage Learning.
Microsoft Office 2013 Outlook: Complete, Cengage Learning.
Microsoft Word 2013, Comprehensive, Cengage Learning.
NALS Basic Manual for the Lawyer's, Assistant, Thomson West.
NALS Basic Manual for the Lawyer's Assistant Study Guide, Thomson West.
New Perspectives on Microsoft Office 2013: Brief, Cengage Learning.
Office Filing Procedures Simulation, Cengage Learning.
Office Procedures for the Legal Professional, Cengage Learning.
Paralegal Today: The Essentials, Cengage Learning.
Paralegal Today: The Legal Team at Work, Delmar, Cengage Learning.
Proofreading at the Computer, Cengage Learning.
Timeslips 2014 Intermediate Training Manual, Plummer Slade, Inc, http://www.plummerslade.com/product/timeslips-2014-intermediate/.
Using Computers in the Law Office, Cengage Learning.
WordPerfect Office X7 Legal Edition, http://www.wordperfect.com/us/.

Business Management and Administration Career Cluster:
http://careertech.org/business.

ctYou.org Resources by Subject:
http://ctyou.org/mod/book/view.php?id=1268.

Interactive Tools:
MindTap, Cengage Learning.
SAM, Cengage Learning.
SNAP, Paradigm.

Online:
Occupational Outlook Handbook: http://www.bls.gov/ooh/Legal/Paralegals-and-legal-assistants.htm.
You Tube: http://www.youtube.com/results?search_query=legal+office+assistant.

Reference:
Gregg Reference Manual, McGraw-Hill.
Gregg Reference Manual - Basic Worksheets on Style, Grammar, and Usage, McGraw-Hill.
Gregg College Keyboarding & Document Processing, McGraw-Hill.
Oklahoma Legal Directory, http://www.legaldirectories.com/OklahomaLegalDirectory.aspx.
Oklahoma Court Rules and Procedure, Federal, Thomson-Reuters.
Oklahoma Court Rules and Procedure, State, Thomson-Reuters.
The Blue Book, A Uniform System of Citation, Harvard Law Review Association, http://www.amazon.com/The-Bluebook-Uniform-System-Citation/dp/0614199433.
West's Oklahoma Civil Procedure Law and Rules, http://www.oklawyers.com/wests-oklahoma-civil-procedure-law-and-rules-2014-ed/.







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Career Majors That Sequence This Course
Career Cluster Pathway Career Major
Business Management & Administration Administrative Support Legal Assistant Professional-LAP
Business Management & Administration Administrative Support Legal Office Assistant