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FAQs

Questions and links to the answers to solve the most common issues.

How do I log in to the website?

I'm a first time user of the site, and do not know how to get logged in.

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I forgot or lost my password, how do I get a new one?

My username is correct, but all my attempts at the password have failed and I need to reset my password and get logged back in.

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Having trouble viewing multimedia or a file?

I've downloaded a file and can't seem to open it with any program I have, what do I do? A page I've visited is supposed to show a video but all I see is an empty space or placeholder area, what now?

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